Tuesday, May 22, 2007

XM Service Update - May 22

May 22, 2007
Tyler Savery

XM has issued a service update. Subscribers can log onto www.xmradio.com for additional information. This is the latest update:

XM Service Update

As many of you know, XM customers have experienced service outages or significantly degraded service since Monday mid-morning, May 21.

We quickly identified the problem and are working hard to return to our normal levels of service. The problem occurred during the loading of software to a critical component of our satellite broadcast system, which resulted in a loss of signal from one of our satellites. We expect normal service to resume midday today (eastern daylight time).

XM apologizes for any inconvenience this has caused. For updates, please go to www.xmradio.com

In the meantime, you can enjoy many of our music channels on XM Radio Online (xmro.xmradio.com) if you are close to computer.

Again, we regret any inconvenience for not having your XM Radio service fully available.

Position - Long XM