Friday, March 02, 2007

XM Reaffirms Customer Commitment

The XM Customer Promise: XM Reaffirms Customer Commitment During Merger Approval Process
WASHINGTON, March 2 /PRNewswire

XM Satellite Radio, which recently joined Sirius in announcing plans to merge to form the nation's premier audio entertainment service, today put a stake in the ground to remain focused on existing consumers and prospective subscribers by announcing the XM Customer Promise. This Promise was issued to XM's more than 7.6 million existing subscribers and to consumers who are considering purchasing the industry- leading XM service.
The Customer Promise, signed by Chairman, Gary Parsons, CEO, Hugh Panero, President and COO, Nate Davis, reiterates that existing XM radios will continue to feature XM's stellar programming before and after the merger.
The merged company will be able to provide consumers with even better programming and more choices. The merger is expected to be completed in late 2007.
In an open letter to XM customers published in today's USA Today, the company said: "As long as you are an XM subscriber, your XM radio will continue to receive XM's great programming. Following the merger, XM expects that the existing radios will be able to receive a mix of programming from both services."...read more: here

3/02/2007 01:14:00 PM

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